How do I delete my account?

Send us a message through your portal or email contact@alphamd.net. We'll close your account and remove your saved payment information.

What we have to keep

We can't delete your medical record. As a healthcare provider, we're required by law to keep clinical records, including your labs, prescriptions and provider notes, for a set period after your last treatment. The length is set by state law and is generally five to ten years.

Those records aren't used for marketing and aren't visible in a closed account. We keep them because the law requires it, and so you can request a copy later if you need one, for example for a new provider.

Want a copy first?

If you'd like a copy of your records before closing your account, ask us and we'll send them to you first.