I was charged twice. What should I do?

Back to Billing & your plan

Short answer

Message us with the date and amount of each charge. If it’s a duplicate, we’ll refund it.

Send us a message through your portal or email contact@alphamd.net. Include the date and amount of each charge. If it's a duplicate, we'll refund it.

See How long do refunds take?

Still need a person?

Our team answers in writing, usually within two business days.

Medical emergency? Call 911. Support is not monitored for emergencies.