What happens if my payment fails?

Back to Billing & your plan

Short answer

Your plan is paused and your next order won’t ship until the payment goes through. Update your card and the charge retries automatically the next day.

If a payment fails, your plan is paused and your next order won't ship until the payment goes through. You'll get reminders to update your card.

Once you add a new card and set it as primary, the charge retries automatically the next day. When it goes through, your plan is restored. You don't need to do anything else.

See How do I update my card?