Can I use my own insurance or a different lab?

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Short answer

Yes. Download your requisition from your lab order page, then submit it to your insurance or take it to any lab. You’re responsible for getting the results to us.

Yes. On your lab order page, choose to download your requisition instead of ordering through Assist Health. You can then submit it to your insurance or take it to any lab you like.

Getting your results to us

If you go this way, you're responsible for getting the labs done and getting the results to us:

  • Have the lab fax them to the number printed on your requisition. Results sent that way reach us automatically.
  • Or upload them yourself in the Files section of your portal.

If you upload results yourself, the report must:

  • be the official lab report (not a screenshot or summary)
  • show your name and date of birth
  • show the date your blood was drawn

Results less than 90 days old can be used.

If you live in New York, New Jersey or Rhode Island

Discounted lab ordering through Assist Health isn't available in these states, so this is how you'll get your labs done.